Terms and Conditions

Effective Date: January 1st, 2025

These Terms and Conditions ("Terms") govern the use of services provided by Baby Moon Sleep Consulting, an infant sleep consulting service. By booking a consultation, purchasing services, or using my website, you agree to comply with these Terms. Please read them carefully before engaging with my services.

1. Services Provided

As an infant sleep consultant, I provide the following services:

  • Personalized sleep assessments

  • Sleep training plans and strategies

  • One-on-one consultations (via phone, video call, or in-person)

  • Sleep-related resources, guides, and support

  • Follow-up support and adjustments to sleep plans, as agreed upon

2. Booking and Payment

  • Consultation Booking: To book a consultation, you must complete my booking form on the website or contact me directly. Bookings are subject to availability and are confirmed once payment has been received.

  • Fees: My services are provided for a fee, as outlined on my website or discussed during the consultation process. Fees are subject to change, but any fees for services already booked will remain at the agreed rate.

  • Payment: Payment for consultations and services is due at the time of booking, unless otherwise agreed upon. Payments are securely processed through my website using trusted third-party payment processors (e.g., credit cards, PayPal, etc.). Your privacy and security are my top priorities.

  • Cancellations & Refunds:

    • If you need to cancel or reschedule your consultation, please notify me at least 24 hours in advance. Cancellations within 24 hours may result in a cancellation fee or a full charge for the consultation, depending on the circumstances.

    • Refunds are not provided for services already rendered. If you are unsatisfied with your services, please contact me directly, and I will work with you to resolve the issue.

3. Client Responsibilities

  • Accurate Information: To ensure that I provide the best possible service, you must provide accurate and complete information regarding your baby’s sleep habits, health, and any relevant family dynamics during consultations.

  • Follow the Plan: The success of the sleep plan depends on your commitment and adherence to the strategies provided. While I offer personalized recommendations and support, achieving results requires consistent effort from you and your family.

  • Health Considerations: If your child has any health conditions or if you're unsure whether sleep training is appropriate, I recommend consulting your pediatrician before beginning any sleep plan.

4. Limitations of Service

  • No Guarantees: While I aim to provide expert guidance and practical solutions, I cannot guarantee specific outcomes. Each baby is unique, and the time it takes to achieve sleep success may vary.

  • No Medical Advice: I am a sleep consultant, not a healthcare professional. The advice and recommendations I provide are related to sleep patterns, routines, and behavioral strategies, not medical diagnoses or treatments. Always consult a healthcare provider for medical concerns.

5. Confidentiality & Privacy

  • Confidentiality: I respect the confidentiality of all client information. All personal details shared during consultations and via my online forms will be kept confidential and will not be shared with any third party without your consent, except as required by law.

  • Data Privacy: Please refer to my Privacy Policy for details on how I collect, use, and protect your personal data.

6. Intellectual Property

  • Ownership of Content: All materials, resources, and content provided to clients, including sleep plans, guides, worksheets, and any proprietary methods, are owned by Baby Moon Sleep Consulting and are protected by copyright laws. These materials are provided for personal use only and may not be reproduced, distributed, or shared without permission.

7. Limitation of Liability

  • Limitation of Liability: To the fullest extent permitted by law, Baby Moon Sleep Consulting is not liable for any damages, losses, or injuries that result directly or indirectly from the use of my services or any sleep advice provided. You agree to use my recommendations at your own risk.

  • Indemnification: You agree to indemnify and hold harmless Baby Moon Sleep Consulting, as well as its owner, agents, and affiliates, from any claims, damages, liabilities, or expenses arising out of or in connection with your use of my services.

8. Termination of Services

I reserve the right to terminate or suspend services if I determine, at my discretion, that continued engagement is not in the best interest of either party or if you fail to follow the agreed-upon sleep plan or payment terms. In the event of termination, any outstanding payments will be due immediately.

9. Dispute Resolution

If a dispute arises out of or in connection with these Terms, I encourage you to contact me directly so we can attempt to resolve the issue amicably. If a resolution cannot be reached, any disputes will be governed by the laws of California, and may be resolved through binding arbitration or in a court of competent jurisdiction located in California.

10. Changes to Terms and Conditions

I reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. It is your responsibility to review these Terms periodically for any updates.

11. Contact Us

If you have any questions, concerns, or need further clarification regarding these Terms and Conditions, please contact me here.

By using my services or booking a consultation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.