Privacy Policy

Effective Date: January 1st, 2025

At Baby Moon Sleep Consulting, I am committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how I collect, use, and protect the personal information you provide when visiting my website or using our services.

By accessing my website or engaging with my services, you agree to the practices described in this policy.

1. Information We Collect

I may collect and process the following types of information:

  • Personal Information: When you contact me, book a consultation, or sign up for my newsletter, I may collect personal information such as your name, email address, phone number, and any details you provide about your baby's sleep challenges or family situation.

  • Payment Information: If you make a purchase for my services, I may collect payment information, such as your credit card number and billing details, through secure third-party payment processors.

  • Usage Data: I may collect information about how you use my website, such as IP addresses, browser type, device type, and pages visited. This helps me improve your experience and troubleshoot any issues.

  • Cookies: My website may use cookies to enhance your browsing experience. These are small files stored on your device that help me remember preferences, analyze site traffic, and track user activity.

2. How We Use Your Information

I use the information I collect in the following ways:

  • To Provide My Services: To communicate with you regarding consultations, support, and other services related to infant sleep consulting.

  • To Process Payments: To securely process payments for services you purchase.

  • To Improve My Website: I use usage data to analyze and improve the performance of my website, making it more user-friendly and relevant to your needs.

  • To Send Marketing Communications: If you opt-in, I may send you newsletters or promotional information related to my services. You can unsubscribe from these communications at any time.

  • To Respond to Inquiries: I use the information you provide to respond to your questions, comments, and requests for information.

3. Sharing Your Information

I respect your privacy and will not sell or rent your personal information to third parties. However, I may share your information in the following situations:

  • Service Providers: I may share your information with trusted third-party service providers who assist me in delivering my services, such as payment processors or email marketing platforms. These providers are required to keep your information confidential.

  • Legal Requirements: I may disclose your information if required to do so by law or if I believe such action is necessary to comply with a legal obligation or protect my rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, but you will be notified before any personal information is transferred.

If you kindly choose to provide a testimonial you have the option to stay anonymous. Your last name will never be used and no names of your children will be used beyond our 1:1 communication about your customized sleep plan.

4. Data Security

I take the security of your personal information seriously. I implement a variety of security measures, including encryption, secure servers, and strict access controls, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and I cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding the personal information I collect:

  • Access: You may request a copy of the personal information I hold about you.

  • Correction: If you believe any of your information is incorrect or incomplete, you may request that I update it.

  • Deletion: You may request that I delete your personal information, subject to certain exceptions (e.g., for legal or administrative purposes).

  • Opt-out of Marketing: If you no longer wish to receive marketing communications from me, you can unsubscribe at any time by clicking the “unsubscribe” link in my emails.

If you wish to exercise any of these rights, please contact me using the contact form on my website.

6. Children's Privacy

My services are intended for parents and caregivers of infants, but I do not knowingly collect personal information from children under the age of 13. If I become aware that I have collected personal information from a child under 13, I will take steps to delete that information.

7. Third-Party Websites

My website may contain links to third-party websites. These third-party sites have their own privacy policies, and I am not responsible for their content or privacy practices. I encourage you to review the privacy policies of any external websites before providing any personal information.

8. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices, services, or legal requirements. When I make changes, I will post the updated policy on this page and update the "Effective Date" at the top of the page. I encourage you to review this policy periodically to stay informed about how I am protecting your information.

9. Contact Me

If you have any questions or concerns about this Privacy Policy or how I handle your personal information, please feel free to contact me here.